ERP Consulting

Business Systems Planning / Needs Analysis

Paradigm has experienced consultants who can help you determine your specific business needs by reviewing where you are today and where you want to be tomorrow. Well-defined and understood requirements are the key to any successful information technology project. Paradigm’s business and systems analysts are specialists in understanding your business objectives and defining the requirements that must be satisfied to meet those objectives.

Optimization & Assessment Services

PTC offers a comprehensive Optimization & Assessment Service designed to evaluate your current ERP environment—whether Microsoft Dynamics, QuickBooks, Sage, Epicor, or others—and determine how effectively your organization is leveraging the system. Many companies are using their ERP but are not fully realizing its potential, leaving value and efficiency untapped.

Through this service, PTC assesses critical areas where your ERP should deliver measurable impact, including financial management and reporting, manufacturing, purchase order processing, sales order and invoicing, inventory management, payroll and human resources, and audit readiness. We also review other systems that are—or should be—integrated with your ERP solution.

As part of our strategic partnership with SEER, we now incorporate GYDE365-Discover into our assessment process. This innovative platform allows us to gain deeper insights, identify detailed requirements, optimization opportunities, and provide a detailed fit/gap analysis of the needs against out-of-the-box Dynamics 365.
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During the assessment, several factors may be analyzed, including the following:

• Identify and document organization’s known issues by interviewing key personnel from each department
• Observe current business practices as users enter key transactions (e.g. sales order, customer invoice, purchase order, payables invoice, manufacturing/ production order, journal entry, etc.)
• Review controls around key processing areas, especially cash management
• Review the current ERP system settings vs. best practices where applicable
• Document areas of improvement and recommend additional work flow processes, additional training, new module enhancements, etc.

Upon completion of the assessment PTC provides a written plan for how the use of the system can be improved. Short-term and long-term improvements are discussed so you can realize immediate benefit from the project.

Key features of our Optimization & Assessment Services may include:

• Summary report providing recommendations that can be implemented
• Analysis of system and business processes
• Review of key business processes to enhance productivity and effectiveness
• Review of controls to enhance audit readiness 

Implementation & Training of Enterprise Resource Planning (ERP) Software

PTC is a Value Added Reseller (VAR) for leading software solutions such as Microsoft Dynamics GP, Microsoft Dynamics Business Central and Microsoft Dynamics 365 Sales.

If you’ve already decided that it might be time for a new Accounting/ERP solution, let us help you review your options.

If you are already a Microsoft Dynamics customer and looking for a new partner/VAR, we’re here to help!

Support

We realize that your financial and operations solutions are the heart of your business. If you have technical issues that impact your ability to run your business and service your customers, you need help immediately. PTC offers technical support to your IT and end-user teams. We understand the unique service needs of your business, and our support professionals can handle most technical support requests immediately.