About Us

Paradigm Technology Consulting (PTC), a Microsoft Certified Partner, is comprised of a seasoned team of business professionals that help clients gain valuable business insights from their financial and operations systems. This enables them to manage their businesses more efficiently and effectively. We serve businesses by implementing and customizing software, refining, and improving business processes, providing a secure environment and enabling audit readiness. Our goal is to help you achieve business insight for better management. PTC provides IT consulting to companies nationwide. In addition to being a Managed Service Provider, we offer enterprise resource planning, corporate performance management and mobile device management solutions from vendors like Microsoft, Vena and Jamf.

ISS Solutions acquired PTC in 2017. ISS Solutions, a Geisinger business, is a leading provider of customized technology lifecycle management solutions to healthcare, government, education, and commercial clients. For over 40 years, ISS Solutions has collaborated with more than 200 clients to deliver integrated business solutions, which include healthcare technology assessment, management, and maintenance services; information technology assessment, network design, management, acquisition, and maintenance services; and a 24 x 7 technical service desk. ISS Solutions is headquartered in Langhorne, Pennsylvania and operates in and serves clients throughout the United States, Canada, and Australia. For more information, visit www.ISSsolutions.com.

Our Industry Expertise

Manufacturing

Our robust solutions for the manufacturing industry give you the tools needed to manage production and resource planning, helping you reduce costs, boost customer satisfaction and can ultimately improve profitability. Comprehensive, cost-effective resource planning and management tools, allow you to manage the entire life cycle of your manufacturing business process and help you build a sustainable competitive advantage in the industry.

Healthcare

Reducing costs without reducing care is the # 1 challenge facing healthcare management providers today. What does your current finance and billing solution do for you? Not enough?

PTC has assisted everything from small offices to multi-site, multi-state clinics to address their financial, budgeting and reporting requirements. We can work with most EMR systems to bring in the critical data required to provide healthcare organizations with the information they need to run their businesses. PTC can also draw upon the expertise of our parent companies, who are deeply rooted in the healthcare industry, when needed.

Associations & Nonprofits

Most organizations today realize that to be a successful association management or nonprofit organization, the right software properly configured is critical to automating business processes, minimizing costs, and adding value to membership. Through appropriate software selection combined with effective business processes a small, manageable staff can now do the work many.

PTC has a team devoted to working with its not-for-profit clients. This team includes accountants who understand the nature of budgeting, fund accounting and other considerations particular to the not-for-profit industry. PTC’s team can provide you with solid recommendations and has the technical expertise to follow them through.

BEHAVIORAL HEALTHCARE

Paradigm Technology Consulting, has been helping behavioral healthcare clients fulfill their business management and information technology needs since 1999. Our seasoned team of business professionals helps clients gain valuable business insights from their financial and operational systems. We serve businesses by implementing and customizing software, refining and improving business processes, providing a secure environment and enabling audit-readiness when needed. And, we have a wide range of other support capabilities that we can employ to help you focus on what is really important – your clients! Learn more.

Transportation

PTC has long had a focus on the transportation industry in general and on the motorcoach, trucking, intermodal and school bus industries in particular. PTC began working with customers in trucking and intermodal some twenty years ago, became involved in the bus industry nearly ten years ago and has since focused sharply on the needs of bus operators. We have performed dozens of successful implementations of both operational and financial software for bus operators throughout the United States and Canada.

PTC is also a publisher in their own right, offering the Paradigm Transportation Suite (PTS). PTS is a robust suite of payroll and labor management applications designed for operators with more complex payroll and workforce management needs including those involving union contracts.

Service you can count on.
Experience you can depend on.
Expertise you can trust.