by Jason Pintinalli | Sep 23, 2024 | Service Desk
In today’s era of remote work, ensuring a top-notch client experience is crucial for IT Service Desks. For the past five years, PTC has been offering a powerful solution to meet this need with the 8×8 Virtual Contact Center, a platform recognized by Gartner...
by Jason Pintinalli | Sep 18, 2024 | Cybersecurity, IT Management, Uncategorized
In the realm of cybersecurity, controlling who has access to certain systems and what they can do with that access is crucial. One important aspect of this is elevation control, which involves managing user privileges and permissions to minimize security risks. This...
by Jason Pintinalli | Aug 27, 2024 | ERP Software, Microsoft Dynamics 365, Microsoft Dynamics GP
By: Michael Gummel, Vice President Business Development & Client Success It has been wonderful to return hosting, attending and presenting at a number of in-person events this year. I want to extend my congratulations and gratitude to both Dynamic Communities...
by Jason Pintinalli | Aug 22, 2024 | Cybersecurity, IT Management
With the rapidly evolving cybersecurity landscape, safeguarding sensitive data and critical systems is more challenging than ever. One powerful technique to enhance security is ringfencing. This article explores what ringfencing is, its importance in cybersecurity,...
by Jason Pintinalli | Aug 5, 2024 | Cybersecurity, IT Management
In today’s interconnected digital landscape, cybersecurity is a top priority for businesses of all sizes. With the rise in cyber threats and malicious activities, protecting your network and sensitive information has never been more critical. One effective way...
