PTC Blog
Get a Crash Course in Microsoft 365 Business Premium for Nonprofits
Microsoft 365 Business Premium is an integrated solution for small and mid-sized nonprofits that brings together Outlook email, Office desktop applications, OneDrive cloud storage, Teams for digital collaboration, as well as simple device management and advanced...
IT Service Desks to Evolve as They Adopt Artificial Intelligence
First things first- does this mean AI will replace human Service Desk analysts? Experts do not believe that to be on the horizon. Instead, they expect AI to augment the productivity and experience of the Analysts who embrace it, as some already have to some extent...
How to Achieve a Successful Microsoft Dynamics GP Upgrade
How to Achieve a Successful Microsoft Dynamics GP Upgrade In the ever-evolving landscape of business technology, staying up to date with the latest software solutions is crucial for maintaining a competitive edge. A Dynamics GP upgrade will allow you to stay current...
July 2023 Dynamics GP Tax Updates from Microsoft
July 2023 Dynamics GP Tax Updates from Microsoft Microsoft recently sent out information regarding a Dynamics GP tax update. The round 6 2023 US payroll tax update was released with changes to the state of Illinois. Illinois - Dependent Exemption decreased from...
Microsoft introduced a rebranding initiative that renames Azure AD to the all-new Microsoft Entra ID
Microsoft introduced a rebranding initiative that renames Azure AD to the all-new Microsoft Entra ID Microsoft just revealed a major announcement that Microsoft Azure Active Directory (Azure AD) is becoming Microsoft Entra ID. Microsoft Entra is the identity and...
PTC is honored to be selected as an Accounting Today Top 100 VAR for 2023
PTC is honored to be selected as an Accounting Today Top 100 VAR for 2023. PTC celebrates our employees as we are honored to be selected as one of their Top 100 VARs (Value Added Resellers) for 2023. The list spotlights the top North American value-added resellers of...
HDI promotes customer service and the technical support industry
HDI promotes customer service and the technical support industry. PTC is a long-time member and sponsor of HDI (Help Desk Institute), a great resource for call center and service desk professionals. HDI provides a collaborative environment for those of us in IT and/or...
Microsoft adds more Copilot features for daily ERP tasks in Dynamics 365 Finance, Supply Chain Management, and Project Operations
Microsoft adds more Copilot features for daily ERP tasks in Dynamics 365 Finance, Supply Chain Management, and Project Operations. Microsoft recently added more AI copilot capabilities to Dynamics 365 ERP applications aimed at boosting productivity by speeding up...
PTC named to the Bob Scott Top 100 VARS for 2023
Paradigm Technology Consulting has been named to the Bob Scott’s Top 100 VARs for 2023. The Top 100 resellers are chosen from organizations specializing in the sale and implementation of Enterprise Resource Planning (ERP) and accounting software. “We want to...
SMS Phishing Attacks and How to Prevent Them
Types of phishing attacks are named and defined by the vehicle the attack uses to gain your information. If you’ve ever received a text message saying there was some kind of problem (like with your “recent delivery” or your PayPal account or your Amazon account) with...
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