Most of our clients recognize PTC as their go-to source for financial software solutions or as a provider of managed services. However, this article aims to uncover the extensive range of offerings available at PTC, shedding light on services that may be new to many of our customers. Many of these capabilities can revolutionize your business operations and enhance your competitive edge in the current market environment.
ERP Consulting: PTC provides expert advice and guidance on selecting, implementing, and optimizing Enterprise Resource Planning systems to streamline business processes and improve operational efficiency. These services involve the use of software systems designed to streamline operations, improve data flow, and enhance decision-making across various departments including finance, human resources, manufacturing, supply chain, services, procurement, and others.
IT/Managed Services: Our certified IT professionals help our customers develop, integrate, and maximize the value of their IT systems. They provide strategic advice, troubleshoot technical issues, and offer expertise in areas such as hardware, software, mobile device management, and cloud-based assets.
Software Development: The Development Team specializes in crafting add-ons for financial systems and developing applications tailored to the operational systems of national companies.
Service Desk/Customized Support: Whether you require information-based support, technical support, or a combination of both, PTC customizes service desk services to meet your distinct needs. Contact center services are available 24/7, at your facility or ours. You set performance levels and monitor call center activity through a web-based interface tool under a customized service level agreement. We will deploy our own best practice policies or incorporate yours into our processes.
Depot/IT Configuration & Repair: PTC’s computer depot team provides computer imaging services for mass deployment projects and our Field Services team provides on-site warranty and installation support services.
Healthcare Technology Management (HTM): Our parent company, ISS Solutions, Inc. provides nationwide healthcare technology management services including the planning, acquisition, implementation, oversight, calibration, planned maintenance, and repair of clinical equipment and infrastructure elements.
Contact our sales department with questions on any of our professional services.